Over 20 years of service
Independent Family Run Funeral Directors
Dedicated to serving London, Essex, and communities beyond with dignity and respect
Choosing A Funeral Service
Discover our wide range of bereavement support services and resources, carefully developed to provide comfort and guidance during difficult times.
Unattended Cremation
Opt for simplicity and affordability with an unattended cremation service.
Funeral Arrangements Made Simple
The Heartfelt Funeral Company is dedicated to ensuring that your loved ones’ memories live on. Our compassionate funeral arrangement services are designed to ease the burden of your loss.
Choosing a Funeral Service In London & Essex
Every detail is carefully considered, from the funeral procession route that passes by their favourite location to playing their favourite song. No request is too small or too one-of-a-kind.
Our dedicated family team provides personalised funeral services 24 hours a day 365 days a year with funeral homes across North London, East London and Essex.
24 Hrs Availability
Always available—day or night, all year round.
Trusted Nationwide
we’ve been endorsed by families across London and Essex.
Careful Detailing
Every detail is handled with care, dignity, and quiet respect.
Personalised funeral
Thoughtfully personalised funerals, created to honour every life uniquely.
When A Loved one Passes away
Bereavement is a difficult time in anyone’s life, and there is a lot to think about and organise. We are here to help you throughout the process of organising the funeral service. Below you will find lots of information to guide you when someone close to you has passed away.
Coffins, Caskets Floral Tributes and Urns
We are here to guide you in choosing from a range of coffins, caskets and urns, along with meaningful floral tributes and orders of service. Every option can be thoughtfully selected to reflect your loved one’s personality, wishes and the life they lived.
Funeral Vehicles
From horse-drawn carriages to luxury vehicles, whatever your choice, we will be there to make it easier for you. There are plenty of other options available!
Heartfelt Is More Than A Funeral Home
The loss of a loved one can leave a profound emotional impact. At The Heartfelt Funeral Company, we want you to know that you are never alone during this difficult time.
As a family-run funeral director, Heartfelt is more than a funeral home, we are a dedicated part of the communities we serve. We take great pride in supporting local families with compassion, understanding and personal care, not only on the day of the funeral, but in the weeks and months that follow.

London Association of Funeral Directors

National Association of Funeral Directors

Association of Green Funeral Directors
Words From Our Local Families
EXCELLENT Based on 95 reviews Posted on Google rc linkTrustindex verifies that the original source of the review is Google. Very helpful and lovely people Done an amazing job for my mum's funeral Many thanks to all those at HeartfeltPosted on Google Haylie OveryTrustindex verifies that the original source of the review is Google. I cannot thank Maria and all the staff enough for their kindness, professionalism, and support during such a difficult time. From the very first meeting, Maria was compassionate, understanding, and always available to answer any questions we had. She guided us through every step of the process with care and sensitivity, making a challenging situation much easier to manage. All of the staff were fantastic—respectful, attentive, and genuinely dedicated to ensuring everything was handled perfectly. Their attention to detail and the dignity they showed throughout meant so much to our family. I would highly recommend their services to anyone looking for a funeral director who truly cares and goes above and beyond to support families during their time of need. Thank you, Maria, and the entire team, for everything you did for us.Posted on Google KellyTrustindex verifies that the original source of the review is Google. Maria was compassionate and helped us through this difficult time. I would highly recommend HeartfeltPosted on Google Karan ChaggerTrustindex verifies that the original source of the review is Google. We cannot thank The Heartfelt Funeral Company enough for the care and compassion they showed our family during such a difficult time. From the moment we first picked up the phone, we were met with genuine empathy, patience, and understanding. Donna was truly a superstar — she guided us through everything with such kindness and reassurance, supporting us every step of the way at a time when this was all completely new to us. Kieron also came to our home the day before the funeral to carefully plan the logistics, as our grandmother was coming home one last time. He took the time to discuss where her coffin should be placed and the direction she should be positioned in accordance with our Hindu practices, which meant a great deal to us. On the day of the funeral, Kieron and the team were exceptional. Nothing was too much trouble, and everything was handled with the utmost professionalism and respect. As a Hindu family, it meant so much to us that they instinctively removed their shoes when entering the house — such a small but deeply meaningful gesture that showed true understanding and care. Both of their premises were spotless and beautifully maintained, something our grandmother would have truly appreciated. Most importantly, our grandmother was treated with such dignity and respect throughout. At a time filled with grief, pain, and something we had all been dreading, The Heartfelt Funeral Company truly lived up to their name. No amount of thanks will ever be enough for the beautiful send-off they gave our grandma.Posted on Google Tina NormanTrustindex verifies that the original source of the review is Google. I can’t recommended The branch in snakes lane enough They made everything so easy for us in a very difficult emotional time Maria organised it all and didn’t keep bothering us , but made it very clear she was there anytime we needed to ask anything. Would 100% recommendPosted on Google JustinTrustindex verifies that the original source of the review is Google. Unfortunately I had such a bad experience with my family but this company made my whole experience better they didnt add any extra stress they did what they came for and would definitely recommend.Posted on Google michelle fulkerTrustindex verifies that the original source of the review is Google. I've never experienced such a professional kind caring and unforgettable service you gave us,The way you took care of my auntie and how she looked In the chaple of rest was what totally blew me away,The way you took care of all the family the day of the funeral was amazing,wearing her favourite colour,provided umberellas due to the down pour we had on arrival,its was unexpected but very much appreciated.There was nothing more you could of done to make my aunts final day any better,We can't thank you enough for everything you die for us and for my aunt.godbless you all xPosted on Google BarneyTrustindex verifies that the original source of the review is Google. The team at Heartfelt did an outstanding job with my father’s funeral. They were consummate professionals throughout—compassionate, sensitive, and flexible at every stage. I am deeply grateful for their care and would highly recommend themPosted on Google Michelle Du ToitTrustindex verifies that the original source of the review is Google. I don’t know how to really describe in words how grateful I am to the hole team for supporting us through the process of losing someone to needing to arrange a funeral when a person is still struggling with grief, but the hole team was so helpful and welcoming to the person who helped organise the funeral to the person who was with us until the end, I just wanted to thank you from the bottom of all the family’s heart. The way they made sure if I was aware of everything to make sure that I had everything that my heart desired for the funeral to having the 2 hours of chapel for us to have our prayers with the priest to transporting my dad to the cremation place, honestly couldn’t ask for more specially Craig who was always making sure we were aware of everything to making sure we knew what was to happen next, thank you to the 6 men that helped carry my dad and how they were all amazing. Honestly thank you so much once again and for sure would recommend them for a funeral. Michelle, Elena and family ❤️Posted on Google Chris BellTrustindex verifies that the original source of the review is Google. John and team were outstanding during the most difficult of times for any family. Polite, considerate and incredibly respectful. The service itself was all that we could have hoped for, John and team were fantastic from start to finish. As unfortunate as it is, we will all need to seek the services of a funeral director at some point in our lives, John at Heartfelt will be my only call. I could not recommend Heartfelt highly enough.
Frequently Asked Questioned
How do I arrange a funeral with Heartfelt Funeral Company?
Arranging a funeral is simple. You can contact our team by phone or visit one of our offices, and we will guide you through every step of the process. We provide personal, confidential support and can arrange to meet you either at our office or in the comfort of your home to discuss the arrangements.
Do you offer both cremation and burial services?
Yes. We provide both cremation and burial services, with a range of options to suit your family’s wishes, beliefs, and budget. Our experienced team will explain every option available and help you choose the most appropriate service for your loved one.
Are your funeral services suitable for all faiths and beliefs?
Absolutely. We proudly serve families from all faiths, cultures, and backgrounds. Whether you require a traditional religious ceremony or a non-religious celebration of life, we will ensure every detail reflects your loved one’s wishes and your family’s traditions.
Do you offer affordable or low-cost funeral options?
Yes. We understand that every family’s circumstances are different. We offer a range of affordable funeral packages, including direct cremation services, providing a respectful and dignified farewell while helping families stay within their budget.
Can funerals be personalised to reflect my loved one’s life?
Yes. Every life is unique, and every farewell should be too. We can help personalise the service with meaningful music, readings, flowers, photographs, vehicles, and other special touches that celebrate your loved one’s life and legacy.
Are you available 24 hours a day?
Yes. Our caring team is available 24 hours a day, 7 days a week to provide immediate assistance and support whenever you need us. Whether you require urgent help or simply have questions, we are always here to guide you with compassion and professionalism.